For Insurance Adjusters
When disaster strikes for your policyholder, we'll go out of our way to
provide the housing, items, and services they need, so they can get back
to their life as quickly as possible. Accent Understands that every one
of your clients has a unique set of needs.
- Accent Corporate Housing has access to a large inventory of single-family houses, townhomes, condos, and apartments all around the city of San Diego. We'll find your policyholder a great temporary home away from home.
- Your policyholder will be served by a local Insurance Specialist who is familiar with the community.
- We have our own quality furniture and housewares
- We welcome pets, large and small, in many locations.
Accent Corporate Housing is here to help
Finding the perfect housing solution for every policyholder is only
the beginning of our job. From the time property loss occurs, to the
time the policyholder moves back home, Accent is there to handle all
the details. With years of experience, our National Accounts Team has
a complete understanding of the insurance industry, and a commitment
to making it easy for you to work with us.
- Our Specialists will provide complete account management and customer support for the policyholder, reducing your workload. We'll handle all furniture and housewares, utilities, phone service, maintenance issues and special requests details throughout the move-in process.
- You and your policyholder will have one point of contact, who will keep you informed every step of the way.
- We'll work with you to determine billing options and the best method of collecting security deposits.
Our team of Insurance Specialists is available to answer your questions and make reservations 24 hours a day, every day of the year.
Our Step-by-Step Process
From the time the property loss occurs to the time the insured moves back home, we are here to organize and handle the process
Step 1 - Adjuster Calls Accent
Our Insurance Specialists are available to provide a clear explanation of services and begin serving your policyholder. After you provide us with the details of the policyholder's information, our staff will set to work on meeting their immediate needs.
Step 2 - Accent Identifies a Housing Solution
We will immediately contact the policyholder to assure them we are working to find them the perfect temporary housing solution, whether it's a house with a yard or an apartment close to work. Within 24-48 hours Accent will present a cost-effective, appropriate temporary residence. Our trained staff will work with the insured directly, while informing you of every step in the process.
Step 3 - Accent Seeks Approval
Accent will work within the policyholder's financial limits. Before finalizing arrangements for housing and any additional items requested by the policyholder, we will submit all costs for adjuster approval.
Step 4 - Accent Moves Policyholder into Fully Furnished Residence
Accent strives to provide superior customer service during move-in and throughout the policyholder's stay. We will stay in contact with the policyholder to ensure they have everything they need, and handle all maintenance issues in an efficient and timely manner. In addition, Fair Rental Value Assessments can be provided when necessary.
Step 5 - Invoicing and Reports
Accent allows you to choose your billing option. We can either bill directly to the insurance company, or bill the insured. Restrictions do apply.
Step 6 - Constant Communication
Accent will continue to follow up with the adjuster regarding notice to vacate or possible extension of the policyholder's stay with us.
Step 7 - Vacate Notification
Upon notification from the adjuster, Accent will schedule the insured's move-out. We will reconcile final billing, and the security deposit if applicable.
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